Robotic Process Automation – Automating Business Processes
RPA is a software technology that mimics the human being's activity to perform, automate high volume and repeated tasks. On an average, employees spend more than 10% of work hours on repeated tasks. RPA can do these repeated tasks faster and more consistently than humans, hence streamlines the overall business processes.
RPA integrated with AI and ML can capture more context from the content and has expertise to extract details like Names, Invoice details, Addresses, and automatically reacts to them without human intervention.
AGGRANDIZE RPA
Aggrandize’s RPA solutions can automate processes at a fraction of time that delivers direct profitability while improving accuracy across organizations and industries.
We bring intelligent automation into the organizations through robust technology platforms like Uipath, Automation Anywhere, Blueprism., etc
Adoption of RPA helps to increases productivity with high accuracy and decreases the operational expenses.
Aggrandize RPA Approach
RPAConsultation: We assess customer’s current processes and advice on the areas of automation by understanding their business goals.
Development: We develop business specific customized BOTS, test and deploy it by defining & prioritising the process to be automated.
Implementation: Our BOTS are implemented with utmost care with prior test runs and integrated with Customer’s existing IT systems without the need to replace or develop new platforms.
RPA Approach
Business Process Assessment
Identify the Pain Points/Challenges – Understand the business goals
Finalize processes for Automation
Business use case
RPA Deployment
Monitoring & Support
Business Process Automation – BOTS
Automate Business Process cost-effectively by using Attended, Unattended or Hyrbid BOT solutions.
Attended BOT - Assists users in completing tasks more efficiently and accurately with minimal help from humans.
Unattended BOT – Execute processes or tasks independently and do not require human intervention.
Hybrid BOT – Automates complex tasks with a collaboration between human & BOTS there by maximizing process efficiency.
Benefits of RPA
Deploying BOTs or RPA solutions are cost effective which helps to decrease the operational costs by more than 20% or significantly
It helps to Increase the employees Productivity.
Accuracy is the strength of RPA which helps in avoiding manual errors, thus ensuring the process compliance.
Organizations can scale up and down whenever required without impacting the current operations.
RPA can be operated anytime and anywhere which ensures the continuity of business operations.
RPA has Zero-Risk, it can be seamlessly integrated with your existing IT systems.
Key Industries
Banking & Financial Services
Healthcare
Supply Chain Management
Shipping & Logistics
Retail
Manufacturing
Travel & Hospitality
Contact Centers (BPO & KPO)
Key Functionalities
Human Resources
Supply Chain
Accounting
Customer Service
Sales & Distribution
CaseStudies
CHA Port – Trust Gate Pass Invoices
Business Process– All theInvoice details will be available in port’s web portal. User will login to the port’s web portal once on a weekly basis, refer the invoice details for the past week and create invoices manually in the Operational system.
Challenges in the current process
Delay in registering the invoices in operational system
Human effort is required based on number of invoices
Risks of missing invoices
Bot Process Implemented
Bot will login to the web portal everyday
Will look for the previous day’s details
Register invoices automatically in the operational system
DP World – Invoices
Business Process – Invoice copies will be available in port’s web portal as a pdf file. User will login to the port’s web portal every day, download the invoices and create invoices manually in the Operational system.
Challenges in the current process
Dedicated Human resource is required to perform the activity.
Bot Process Implemented
Bot will login to the web portal once everyday
Will look for the previous day’s invoice pdf copies and download it
Read the details in the pdf file
Register invoices automatically in the operational system
Attach the pdf copy to the invoice in the operational system
West Port – Booking Creation
Business Process – Invoice copies will be available in port’s web portal as a pdf file. User will login to the port’s web portal every day, download the invoices and create invoices manually in the Operational system.
Challenges in the current process
Dedicated Human resource is required to perform the activity.
Risks of missing invoices
Bot Process Implemented
Customer will login to agency’s portal
Places request for west port booking creation
Bot will automatically read the request
Bot will login to the west port portal, fill in booking details and creates booking
TDS – Certificate Reader
Business Process – Agency users will collect the TDS certificates from customers. Read all the required data
Challenges in the current process
More human efforts
Risks of human errors while copying data
Bot Process Implemented
Users will collect all the TDS certificate and place it in a specific folder
Bot will read the required contents from the certificate and place it a excel file format