NVOCC means Non Vessel Operating Common Carrier. They book large quantity of space with vessel and sells space to shippers in smaller amounts. NVOCC also consolidates small shipments of LCL (less container load) and issues HBL (House Bill of Lading). They also undertake the services provided by a freight forwarder.An NVOCC’s client list include:
There was a time when NVOCC Business were not favourable to use any software system due to the
complexity in their documentation and accounting procedures as this business deals with agents
co-ordination in multiple locations, handling different types of cargo and customers, liaising with
all the service providers for smooth execution with better cost and rate management.
Most of the software systems which were available did not address the key pain point of this business and rather gave more pain to use the software and increased the complexity of doing business.
Now coming to the most important part of this New Normalcy in business, Providing a self-service
options to customers for placing a booking, updating shipping instruction, print BL, Generate
Invoice, print Delivery order over online portal can eliminate multiple office visits, phone calls
or email follow ups and there by simplifying the documentation procedures.
A NVOCC software with all these features can enhance the Customer Experience by equipping the NVOCC business to provide on time & quality service with competitive rates and eliminates customer attrition.
ZEALIT ERP from Aggrandize has been developed with utmost care by considering all the pain points of operating a NVOCC business and being used by majority of the NVOCCs across the globe. Contact us to demonstrate the capabilities of our NVOCC ERP system – email@example.com